Residential, Hospitality and Limited Access Clients
In a world where Amazon and small parcel deliveries take place daily with no signatures, it’s easy to assume freight deliveries are also “sign now and inspect later”. However, anyone familiar with freight knows that is far from true. Razor started working with Hospitality deliveries in 2012, and quickly realized there was a significant need to educate receivers on freight policies. All too often were hotel owners investing thousands of dollars to update their customer experience by purchasing new furniture, only to lose money because they were unaware of carrier claims requirements. Or, were underprepared to accept the size of delivery coming their way. Thus resulting in strained relationships between the manufacturers, carriers and hotel owners. Razor’s Receiving Instructions are a proactive approach to Residential, Hospitality and Limited Access deliveries that ensure the receiver is educated and confident in accepting their freight delivery.
In the last 11 years, Razor has remained below a 0.06% claims ratio and 74% of the claims that were filed, saw a payout from the carrier.
Hotels serviced: Super 8, Best Western, Days Inn, Ramada Inn, Comfort Suites, Red Roof Inn, Executive Lodge, Travelodge, La Quinta and more.